SMS Terms and Conditions

1. Program Description & Use Case

Trucker Trail provides specialized SMS updates to our drivers. The specific use case for these messages is Customer Support and Operational Logistics. These messages are intended to facilitate real-time communication between our dispatch team and drivers to ensure safe and efficient delivery operations.

2. Types of Messages

By opting in, you can expect to receive:

  • Transactional/Operational Alerts: Dispatch details, load assignments, and route changes.

  • Customer Support: Direct communication for troubleshooting, safety check-ins, and assistance.

  • Notifications: Appointment reminders and account security alerts.

     

3. Frequency and Rates

  • Messaging frequency may vary based on your active loads and communication with dispatch.

  • Message and data rates may apply. Please check with your carrier for details.

4. Opt-Out & Help

  • To opt out at any time, text STOP. You will receive a one-time confirmation text, and then no further messages will be sent.

     

  • For assistance, text HELP or visit our website at https://www.trucker-trail.net/.

5. Policies